Trish Brooks

Dr. Patricia Brook’s degree in Psychology (PhD) provides her with a firm foundation that complements her two years of coaching training (New Ventures North, The Coaches Training Institute, International Coach Academy).

Trish is passionate about helping people reach their potential, which is what lead her to become a coach. Since 2000, Trish has coached emerging leaders, first level leaders, senior leaders, and executives in the public, private, and not for profit sectors in areas such as: emerging leaders that were identified for fast-track development; leaders that received 360 feedback and wanted to enhance their competencies; leaders that were having issues that needed resolving. Trish is certified in two tools that provide leadership competency assessment: Voices (360 feedback, Lominger – Korn/Ferry), and Harrison (self-assessment).

One of the areas of expertise for Trish is 360 degree feedback. From 2004-2008 Trish lead the 360 degree feedback process for Nortel globally. The work started with choosing a leadership model, and aligning the leadership competencies with the company’s values. An important aspect of the project was interpreting the 360 assessment, creating development plans with the executives, and monitoring year over year progress. She also identified and developed training courses that could help raise the competencies of the organization overall. One of the most interesting analyses that she pulled from the data was an understanding of what behaviours the executives were rewarding within the company, and the degree to which these behaviours were aligned with the company’s values.

Being a senior manager in Nortel for 18 years has provided Trish with a practical perspective on being a leader, and what it takes to develop people in a typical business environment. She was a senior leader in both the product development area, and in Human Resources. Over the years her responsibilities included developing the employee engagement strategy, leading people and process excellence for a product development organization, leading the 100+ global recruitment organization, and designing manager effectiveness and leadership programs. Trish’s staff summarized her catalyzing ability as “seeing the light in us and helping it shine brighter”. The hands-on experience of working in a large global company provides Trish with a valuable perspective for coaching.